Network Application

Privacy Policy

Privacy Policy BankLink Inc.    
Last Updated: 2024.12.31 

  
BankLink Inc. (“BankLink”) is committed to safeguarding your personal information and ensuring your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR). 

 

  1. Data Controller

BankLink acts as the data controller responsible for processing your personal data as described in this Privacy Policy. 

 

  1. Information We Collect

We collect and process the following categories of personal data to deliver and improve our services: 

  • Identifying Information: Name, address, date of birth, identification documents. 
  • Contact Information: Email address, phone number, mailing address. 
  • Financial Information: Bank account details, transaction history, credit and income information. 
  • Authentication Data: Passwords, PINs, security questions, and biometric data. 
  • Usage Data: Device information, IP address, browsing activity, and app usage. 
  • Other Information: Data you provide voluntarily during interactions with us. 

 

  1. Lawful Basis for Processing

We process your personal data based on the following lawful grounds: 

  • Performance of a Contract: To deliver banking and financial services. 
  • Legal Obligations: To comply with regulatory requirements and anti-money laundering laws. 
  • Consent: Where you have explicitly provided consent. 
  • Legitimate Interests: To improve our services, ensure security, and enhance user experiences. 

 

  1. How We Use Your Information

Your personal data is used for purposes such as: 

  • Providing, managing, and improving our banking services. 
  • Personalizing customer experiences and offering tailored services. 
  • Conducting fraud prevention, security monitoring, and risk assessments. 
  • Complying with legal, regulatory, and contractual obligations. 
  • Analyzing trends and operational performance. 

 

  1. Sharing of Information

We do not sell or rent your personal data to third parties for marketing purposes. However, we may share your data in the following circumstances: 

  • Service Providers: With trusted third parties who provide services such as IT, payment processing, and analytics. 
  • Legal Compliance: When required by law, regulation, or legal process. 
  • Corporate Transactions: In connection with mergers, acquisitions, or the sale of assets. 
  • Consent: When you explicitly authorize the sharing of your data. 

 

  1. International Data Transfers

Your personal data may be processed in countries outside your primary location, where data protection laws may differ. In such cases, we implement adequate safeguards, such as standard contractual clauses, to ensure your data is protected in accordance with GDPR. 

 

  1. Your Rights

As a data subject, you have the following rights under GDPR: 

  • Access: Request a copy of the personal data we hold about you. 
  • Rectification: Correct inaccurate or incomplete information. 
  • Erasure: Request the deletion of your personal data, subject to legal and contractual limitations. 
  • Restriction: Restrict the processing of your data under certain conditions. 
  • Objection: Object to processing based on legitimate interests or direct marketing. 
  • Portability: Request your data in a portable format for transfer to another provider. 
  • Automated Decision-Making: Opt out of decisions based solely on automated processing. 

To exercise your rights, contact us at [email protected]. 

 

  1. Data Security

We implement robust technical and organizational measures to protect your personal data, including: 

  • Encryption of sensitive data. 
  • Access controls and authentication protocols. 
  • Regular security audits and incident response plans. 

 

  1. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience. For more details, please see our Cookie Policy. You can manage your preferences through your browser settings or cookie management tools. 

 

  1. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website with the revised “Last Updated” date. For material changes, we will provide appropriate notice and obtain consent where required. 

 

  1. Contact Information

For questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact: 

 

Data Protection Officer 
Email: [email protected] 
Mailing Address: 1055 W Georgia St., Unit #2400  

Vancouver, British Columbia 

Canada, V6E 3P3 

 

Your trust is important to us, and we are committed to protecting your privacy and maintaining transparency in how we manage your personal data.